We aim to provide a smooth and reliable delivery experience for all Racinova orders.

Processing Time

Orders are processed within 24 - 48 hours after payment confirmation.

Delivery Time

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days (where available)

Delivery times may vary due to carrier delays, customs procedures, or high demand periods.

Shipping Costs

Shipping fees are calculated at checkout based on destination, package size, and selected delivery method. Free shipping promotions may be offered from time to time.

Order Tracking
Once your order is dispatched, you will receive a confirmation email with a tracking number so you can follow your delivery.

Delivery Issues
If your order arrives damaged or does not arrive within 14 days of dispatch, please contact us at cs@racinova.com and we will assist you.

Customs & Duties
International orders may be subject to customs fees or import taxes depending on your country’s regulations.

For full details, please refer to our Shipping Policy or contact our support team.